Our Privacy & Cookie Policy

What is the purpose of this document?

The Plastic Solution Ltd (“We”/“Us”) understands that your privacy is important to you and that you care about how your personal data is used. We respect and value that privacy and will only collect and use personal data in ways that are described here.

What Does This Notice Cover?

This notice explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

What is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

What Personal Data Do You Hold and how is it Collected?

We may hold your personal information because:

  1. You supplied it to us;
  2. We learned it from someone else in the context of our general business;
  3. Of the use of cookies; or
  4. It is publicly available.

The personal information we hold about you will generally consist of the categories of data set out below, but may from time to time include other information to help us deal with our correspondence with you.

We may collect some or all of the following personal data (this may vary according to your relationship with us):

  • Contact details (such as name, address, telephone number and email address)
  • Business name
  • Job title
  • Profession type
  • Payment information

How Do You Use My Personal Data?

Your personal data may be used for one of the following purposes:

  • Providing and managing your ecommerce account.
  • Reviewing any instructions received from you.
  • Supplying our products and/or services to you.
  • Personalising and tailoring our products and/or services for you.
  • Communicating with you. This may include responding to emails or calls from you.
  • Supplying you with information by email and/or post that you have opted-in to (you may unsubscribe or opt-out at any time).
  • Communicating with harbour authorities, police, RNLI etc. for safety purposes.
  • To distribute crucial information with regard to our services.
  • Possible disciplinary processes.

With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email, telephone, text message and post with information, news, and offers on our products and/or services. You will not be sent any unlawful marketing or spam. We will always work to protect your rights and comply with our obligations under GDPR, and you will always have the opportunity to opt-out.~

Do You Share My Personal Data?

We may share your personal information with third parties where required by law, where it is necessary to administer the working relationship with you or where we have another legitimate interest in doing so.

What Are My Rights?

Data protection legislation gives you the below rights in relation to the personal data we hold about you:

  1. Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
  2. Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
  3. Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).
  4. Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
  5. Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
  6. Request the transfer of your personal information to another party.
  7. you can complain to the UK regulator, the Information Commissioner’s Office at ico.org.uk if you think that we aren’t complying with our obligations regarding your personal information.

If you want to exercise any of the rights listed above, or if you have any queries in relation to your personal information, please contact us using the methods set out at the beginning of this policy.

 

Cookie Policy

Information about our use of cookies

Our websites uses cookies to distinguish you from other users of our websites. This helps us to provide you with a good experience when you browse our websites and also allows us to improve our sites. By continuing to browse our sites, you are agreeing to our use of cookies.

What are Cookies?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

The Cookies We Set

  • Email newsletters related cookies. This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users
  • Forms related cookies. When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
  • WooCommerce to manage your ecommerce transactions.
  • Our website is built using a divi theme on the WordPress platform, for full details please contact www.wordpress.org.
  • Certain plug-ins to help enhance your experience of our website such as, but not limited to, caching, members accounts and SEO.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

Can I block Cookies?

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. 

However we may include cookies through improving the website or via third parties that we have not documented here so  if you are still looking for more information then please contact us.

Contact details

Please contact us if you have any questions about our Privacy or Cookie policy or to request changes to or removal of your data.